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It's Time to Stop Putting Off Organizing Your Business

I met with my client, Paul, earlier this week. Because of the Thanksgiving holiday, it had been three weeks since our last meeting. I was looking forward to reviewing with him his list of Key Strategic Indicators that he’d committed to delivering – the critical, quantifiable reference points he’ll use to track the health of his business and his progress towards his stated goals. An hour before our call, nothing had been posted. Not a good sign.

Topics: Strategic Planning, Coaching, Management

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What it Takes to Develop a High-Performing Team

Our recent post about systems should have your gears turning already, but for your business to truly thrive, the best-designed systems alone won’t suffice.

You need people. But not just any people: You need a high-performing team. The kind of team that makes your systems—and your business—really work.

Topics: Managing Employees, Company Culture, Management

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5 Questions to Ask Yourself Before Delegating

Do you ever ask an employee for something you requested several days earlier and get a puzzled look? Or get the response: “I didn’t know you wanted it today.” Or even more baffling, the employee tells you: “I don’t know how to do that.” These are the kinds of answers that cause many owners to hesitate when delegating.

Topics: Leadership, Management

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Overcoming Org Chart Writer's Block: Results Oriented

This is the fifth installment in helping you fully develop and implement Org Charts and Position Agreements, which support a culture of ownership within your business. Click here for Part 1, Part 2, Part 3 and Part 4.

“My employees know what to do, but if one thing goes wrong, they just stand around.”

“They can get the job done—but only in the slowest possible way. Why don’t they work harder?”

“No one does it as well as I do or cares as much as I do.”

Topics: Managing Employees, Company Culture, Management

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How We're Planning for Our 40th Anniversary

This is the season for planning for the new year and we’ve been talking a lot about it. If you haven’t started yet, it’s not too late to create your Annual Plan. We have a six step process to get you there. If you really want your business to look, act, feel and perform differently a year from now (Is there anyone who doesn’t?), then plan for it, put a stake in the ground, take in what the past year—or your entire history—is showing you, make a commitment to lead your company in new directions. And then act, small step by small step.

Topics: EMyth, Leadership, Management

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Have You Said No Today?

John Lennon gave us, “Yes is the answer,” and I get what he means. He was talking about saying yes to love, embracing life, and seeing opportunities instead of limits—all important and valuable in building the kind of world we want to live in. But what about saying “No?” Is there a place for that, especially in your business? Have you ever taken a moment to consider what you really want and need to say No to right now?

Topics: Leadership, Management

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What’s the worst thing that could happen to your business? Are you prepared for it?

What do oyster farming, planning, and your business have in common?

If you work in the oyster farming business, then one thing is certain: everything can—and will—go wrong in your business. Wind, rain, tidal swells, oil spills, and sea sickness to name a few. Rest assured, there will be an obstacle in your way. 

Topics: Strategic Planning, Management

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The Secret to Spotting Trends in Your Business

Trendspotting is a term most commonly used in fashion circles. Top designers will spend thousands of dollars to send their curators all over the world to… spot trends. We’ve notoriously been told that the fashion industry is capable of predicting what colors we will want to wear before we even know we want to wear them.

Topics: Management, Finance

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